Privacy Policy

AYNI WELLNESS APP

Privacy Policy

Effective Date: April 9, 2026  ·  Last Updated: April 9, 2026

Operated by Alma y Tierra Foundation

Your privacy is sacred to us. This Privacy Policy explains how Ayni Wellness App, operated by Alma y Tierra Foundation ("we," "us," or "our"), collects, uses, and protects your information when you use our mobile application available on the Apple App Store.

1.  Information We Collect

We collect only the information necessary to provide you with a meaningful wellness experience. This may include:

• Account Information: Name, email address, and password when you register.
• Profile Data: Optional preferences such as meditation interests, wellness goals, and preferred language.
• Usage Data: Sessions completed, journaling activity, sound healing interactions, and in-app progress — stored to personalize your experience.
• Device Information: Device type, operating system version, and app version for technical support and performance optimization.
• Payment Information: If you subscribe or make purchases, payment is processed through Apple's in-app purchase system. We do not store your payment card details.
• Communications: Messages you send to our support team.

2.  How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and deliver the App's core features.
• To personalize your meditation, sound healing, journaling, and podcast experience.
• To send you service-related communications such as account confirmations and support replies.
• To improve App functionality, fix bugs, and develop new features.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.

3.  Sharing of Information

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors (e.g., cloud hosting, analytics) who process data solely on our behalf under confidentiality agreements.
• Apple: In-app purchases and subscriptions are governed by Apple's privacy policy and terms of service.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with advance notice to you.

4.  Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with services. You may request deletion of your account and associated data at any time by contacting us.

Anonymized, aggregated usage data may be retained indefinitely for research and improvement purposes.

5.  Children's Privacy

Ayni Wellness App is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such information. If you believe a child under 13 has submitted information to us, please contact us immediately.

6.  Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS/TLS), secure server infrastructure, and access controls.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7.  Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (right to be forgotten).
• Portability: Request your data in a portable, machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or through in-app settings.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at the address listed below.

8.  Third-Party Links & Services

The App may contain links to third-party websites, social media platforms, or embedded content (e.g., podcast platforms). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

9.  International Data Transfers

Alma y Tierra Foundation operates across Chile, the United States, Peru, and Brazil. Your data may be stored or processed in countries outside your own. By using the App, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

Where required by applicable law (e.g., GDPR), we apply appropriate safeguards for cross-border data transfers.

10.  Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via in-app notification or email prior to the change becoming effective.

Your continued use of the App after the effective date constitutes your acceptance of the updated policy. The current version is always accessible within the App and at our website.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Alma y Tierra Foundation

Email: privacy@almaytierra.org

Website: www.almaytierra.org

Address: Pichilemu, VI Region, Chile